Every plan places no limit on the number of meetings — that gate does not exist. What you pay for is a pool of credits: 1 credit = 1 minute of recording, and the live Advisor runs at 4×. You decide where it goes, meeting by meeting. No automatic charges.
Get your own meetings off the ground.
Run all of your own meetings.
Turn a team’s meetings into an organization you can query.
Subscriptions attach to a workspace, and everyone gets a personal default workspace at sign-up — paying as an individual is simply a single-seat workspace subscription. What the money buys is two things: one recording seat, and one pool of credits.
A seat is not “a membership in a workspace”. It is the right to have the meetings you personally attend captured, transcribed and analysed. People who only want to read the minutes need no seat.
1 credit = 1 minute of recording, and recording covers transcription, bilingual minutes and uploaded historical recordings. The live Advisor runs at 4×; cross-meeting questions are 5 credits each and cloud OCR fallback is 1 credit per page. Every line on your billing page says which meeting and which service it went to.
Each meeting draws its actual duration from the credit pool, and we never round up — a 47-minute meeting costs 47 minutes, not 60; a 40-second one costs 40 seconds. No starting fee, no hidden minimum increment.
When the credits run out, things stop and wait for you. We will not debit you first and tell you afterwards, and we will not quietly downgrade you to pay-as-you-go. Buying more takes one deliberate click from you, and the price is written there before you click it.
Anyone explicitly given one meeting is a Guest: they can read that meeting’s minutes and evidence links. They take no seat, spend no hours, and are never downgraded. Guests get no meeting library, no cross-meeting search, no organizational memory and no Advisor.
The whole product has exactly one pool of credits. Four services draw from it, differing only in how fast they burn — so you never have to decide in advance how much of this month goes to recording and how much to questions.
Every meeting counts its real duration — a second is a second. The credit figure on screen is rounded down: we would rather show you slightly less than you have than have you hit “you still have 1 credit” and be refused.
As the pool empties we shut things off in order of how safely they can wait: the live Advisor first, then cross-meeting questions, then cloud OCR. Recording and transcription are always the last to stop — a meeting that has happened cannot be replayed, whereas using the Advisor an hour later costs you nothing.
An unlimited number of meetings is the floor all three plans share. The differences are the credit pool, which services are switched on, organizational memory, cloud audio retention and support.
| Feature | Basic | Standard | Professional |
|---|---|---|---|
| Capture & reliability | |||
| Botless desktop capture (system audio + mic, dual channel) | |||
| Local-first recording · survives offline (≤5s loss on crash) | |||
| Number of meetings | Unlimited | Unlimited | Unlimited |
| Credits / month (one pool for all four services) | 180 | 2,500 | 15,000 (pooled across 3 seats) |
| Metering basis | Billed by actual duration · we never round up | Billed by actual duration · we never round up | Billed by actual duration · we never round up |
| Concurrent capture | 1 stream / seat | 1 stream / seat | 1 stream / seat |
| Pre-capture check | Automatic check (mic permission · input devices · local disk) | Automatic check (mic permission · input devices · local disk) | Automatic check (mic permission · input devices · local disk) |
| Recording seats | 1 (hard-locked) | 1 (hard-locked) | From 3 · extra seats $28 / mo · hard cap 25 |
| Bilingual understanding | |||
| Code-switching transcription with no language to pick in advance | |||
| Two separate bilingual minutes (one per language — neither collapses into the dominant one) | |||
| Speaker separation | |||
| Evidence timecode links on every conclusion | |||
| Term base | 500 entries · top 100 injected per meeting | 500 entries · top 100 injected per meeting | 500 entries · top 100 injected per meeting |
| Live Advisor | |||
| Live in-meeting Advisor (4 credits / minute) | Not included · one-off 60-minute trial within 30 days of first charge | Enabled · about 10 hours if you spend it all here | Enabled · about 62 hours if you spend it all here (pooled across 3 seats) |
| Cross-meeting questions (5 credits each) | — | Enabled · about 500 questions if you spend it all here | Enabled · about 3,000 questions if you spend it all here |
| Pre-meeting brief | Standard brief | Standard brief | Standard brief |
| Processing packs | $10 / $20 / $50 · credits you buy do not expire | $10 / $20 / $50 · credits you buy do not expire | $10 / $20 / $50 · credits you buy do not expire |
| Memory & collaboration | |||
| Organizational memory | None (single meeting only) | All of your own meetings | Every meeting in the workspace (across people and seats) |
| Guests (a single explicitly shared meeting) | Free · unlimited · never downgraded | Free · unlimited · never downgraded | Free · unlimited · never downgraded |
| Export formats | PDF / Markdown / Google Docs | PDF / Markdown / Google Docs | |
| Follow-up email drafts (you confirm before send) | |||
| Notion draft write-back (you confirm) | — | ||
| Google Calendar / Outlook | |||
| Storage & retention | |||
| Text evidence (bilingual quotes · timecodes · bilingual minutes) | Forever | Forever | Forever |
| Cloud retention of the original audio | 90 days | 12 months | Unlimited |
| Knowledge-base space (files + retrieval index, measured as footprint) | None | 20 GB / seat · pooled across the workspace | 40 GB / seat, pooled (3 seats = 120 GB) |
| Maximum single-file size | — | 20 MB | 20 MB |
| On-device OCR in the desktop app (offline, originals never uploaded) | — | Unlimited | Unlimited |
| Cloud OCR fallback / month | 0 pages | 500 pages / seat | 500 pages / seat, pooled (3 seats = 1,500) |
| Support | |||
| Support channel | Self-serve: docs · in-app troubleshooting · community | Email, next business day | Priority queue |
| P1 first-response target | No response-time target | 1 business day | 4 business hours |
Three ground rules, stated up front: we commit only to first response, and no plan commits to a resolution time; everything below is a target, not a guarantee, and carries no service credits; support hours are published in UTC.
Docs, in-app troubleshooting and community. You can email us, and we read every message — but Basic carries no response-time target.
Target — a first human reply within 1 business day for anything blocking your work (P1), 2 business days for everything else.
Target — P1 4 business hours, P2 1 business day, P3 2 business days. For any open P1 we give you at least one status update every support window until it is closed.
Pick by the number of hours you actually meet in a month. Basic’s 3 hours is roughly 3–4 real meetings — the door that lets you see the loop close once. Standard’s 41 hours is the “run all of your own meetings” plan, and it is where most people belong. Professional’s 250 hours and 3 seats only start to make sense when you need a team’s meetings to become an organization you can query. All three place no limit on the number of meetings, so don’t choose by meeting count — choose by hours.
A seat is a recording seat: the right to have the meetings you personally attend captured, transcribed and analysed. It is not “a membership in a workspace” — people who only want to read the minutes need no seat; they are Guests, free and unlimited, forever. Basic and Standard are hard-locked at 1 seat; Professional includes 3, extra seats are $28/mo, with a hard cap of 25. Concurrent capture is 1 stream per seat.
As credits run low, the first thing to step back is the live in-meeting Advisor — capture, transcription and bilingual minutes carry on, and recording is never interrupted. Local capture never stops. When credits reach zero, cloud post-processing is held — not failed — and finishes on its own once you add credits, with a purchase entry point shown throughout. We never charge automatically, and we will not quietly move you onto pay-as-you-go — buying a pack takes one deliberate click, and the price is written there before you click it. Audio already on your disk, and minutes and evidence links already generated, are untouched.
No — as long as you subscribe before 2026-09-30 and keep the subscription unbroken, your offer price is locked at least until 2028-12-31. We stop the sentence there rather than say “locked forever”: that would be a contractual promise we might not be able to keep, and a broken promise is worse than no promise. After the offer ends, new customers pay the list prices of $5 / $20 / $100. That is also why we never show a struck-through price: we state today’s price, the date the offer ends, and the price after it — three numbers, all of them true.
We are not good at this size, and we will say so plainly. Two people on Standard = $30/mo: you each get 41 hours and your own organizational memory, but there is no shared workspace memory — you cannot search each other’s meetings. Jumping to Professional = $80/mo buys memory across people and seats plus a 250-hour pool, but that is 2.7× of $30 and you only use 2 of the 3 seats. There is no third option in between. The test is one question: do the two of you need to search each other’s meetings? If yes, $80 earns it. If no, two Standards are the better buy. We put the arithmetic here for you to do, rather than deciding it for you.
More questions — how credits are counted, how many people a Guest link can reach, whether meetings get deleted when they expire, why we don’t promise a resolution time — are in the FAQ.
An invite code is free and carries no allowance by itself. You pick the plan and click the payment yourself, and you can cancel at any time.